In case you feel unsatisfied with a pattern or there is some other issue with it, please feel free to contact us. We would be happy to hear and help you out, make a partial discount or figure out a solution.
You may also contact us if you have a sewing-related question.
Information on your right of cancellation can be found here. This right only applies when you haven't download the file yet or you accidently bought the same pattern twice. Refund requests, if any, must be made within 14 days of your original purchase.